Last updated: October 7, 2026
This Privacy Policy explains how NoteStore (“we”, “us”) collects, uses and protects personal information when you visit https://notestore.net/, ask a question, create an account or buy digital study materials from us. By using the website you agree to the practices described here.
1. Information we collect
- Account and order details: name, email address, billing details, order history and download records.
- Questions and messages: anything you send us when you ask a question, contact support or chat with us on WhatsApp, including files you attach.
- Payment information: payments are handled by third-party payment providers. We do not store full card numbers or security codes on our servers.
- Technical data: IP address, browser and device type, pages viewed and referring site, collected through cookies and similar technologies (see our Cookie Policy).
2. How we use your information
- To process orders, deliver downloads and provide customer support.
- To answer your questions and provide the services you request.
- To operate, secure and improve the website, and to prevent fraud and abuse.
- To send order confirmations and important service messages. We send marketing email only where you have agreed to it, and you can unsubscribe at any time.
- To comply with legal obligations.
3. Legal bases (EEA and UK visitors)
Where data protection law requires a legal basis, we rely on performance of a contract (orders and accounts), our legitimate interests (security, analytics and improving the service), your consent (marketing and non-essential cookies), and legal obligation (tax and accounting records).
4. Sharing your information
We do not sell your personal information. We share it only with service providers that help us run the website, such as payment processors, hosting and email providers, analytics tools and support tools, and only as needed to perform their services. We may also disclose information when required by law or to protect our rights, users or the public.
5. Retention
We keep personal information only as long as needed for the purposes above. Order and tax records are retained for the period required by law. You can ask us to delete your account at any time, subject to those obligations.
6. Security
We use reasonable technical and organisational measures to protect your information, including encrypted connections. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
7. Your rights
Depending on where you live, you may have the right to access, correct, delete or export your personal information, to object to or restrict certain processing, and to withdraw consent at any time. California residents have the right to know what personal information we collect and to request its deletion; we do not sell personal information. To make a request, contact us using the details below. You may also complain to your local data protection authority.
8. International transfers
Our service providers may process information in countries other than your own. Where required, we use appropriate safeguards for such transfers.
9. Children
The website is not directed to children under 13 (or under 16 where local law sets a higher age), and we do not knowingly collect their personal information. If you believe a child has given us personal information, contact us and we will delete it.
10. Third-party links and services
The website may link to or use third-party services such as WhatsApp and payment pages. Those services have their own privacy policies, and we are not responsible for their practices.
11. Changes to this policy
We may update this policy from time to time. The “Last updated” date above shows when it last changed. Continued use of the website after an update means you accept the revised policy.
12. Contact us
Questions or requests about privacy: support@notestore.net, or message us on WhatsApp.