Last updated: October 22, 2026
By using the NoteStore Platform you confirm that you understand this User Code of Conduct and agree to:
- Follow all laws that apply to you, including privacy, intellectual property, anti-spam, tax and consumer laws in the country where you live;
- Give accurate information to NoteStore and keep it up to date, including identity verification and any tax and payout details we require;
- Use the Services and the Platform lawfully, relevantly and properly;
- Follow the standards of conduct below.
If NoteStore, in its sole discretion and in line with its policies, finds your use of the Platform inappropriate or offensive, your account may be suspended or ended with or without notice.
You agree that you will not, and will not authorise or help anyone else to:
- Give or accept tutoring or other services from any NoteStore user while bypassing the Platform.
- Receive payment directly from Students, or ask for payment directly or through any channel other than those on the Platform, to avoid the Platform or the fees owed to NoteStore.
- Manipulate the price of any item offered through the Services or interfere with another user’s listings.
- Disrupt or interfere with any other user’s use of the Services.
- Post User Content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, offensive, obscene, pornographic or otherwise objectionable, as determined by NoteStore.
- Avoid or manipulate the fee structure, billing or fees owed to NoteStore or a Tutor, or fail to pay for items you bought, unless the Tutor materially changed the service, a clear typographical error was made, or you cannot reach the Tutor.
- Fail to deliver services that were purchased from you, unless the failure was caused by the Student.
- Use a name or language that NoteStore considers offensive.
- Post false, inaccurate, misleading, defamatory or libellous information, including personal data.
- Post hateful content, or content that is racially, ethnically or religiously objectionable.
- Post content that infringes another person’s copyright, trademark or trade secret, including selling materials you do not own or have no right to sell.
- Disclose confidential information or personal data you obtained from another user or while using the Platform.
- Advertise or offer to sell goods or services for any commercial purpose that are not relevant to the services offered on the Platform.
- Undermine the reviews or ratings system, including posting fake reviews or paying for reviews.
- Harass, threaten, intentionally embarrass or cause distress to another user or any person.
- Pretend to be someone else or use another person’s identifying information, such as their name, email, ID or card number.
- Promote, solicit or take part in multi-level marketing or pyramid schemes.
- Exploit children under 18 years of age.
- Send multiple messages or take other disruptive steps to monopolise your position or spam users.
- Adapt, alter, license, sublicense or translate the Services for your own personal or commercial use.
- Introduce viruses, worms, Trojan horses or other harmful code to the Platform.
- Gain unauthorised access to any computer system through the Platform.
- Transfer your NoteStore account, reviews and login details to another party without NoteStore’s consent.
- Collect information about users, including email addresses, without their consent.
- Invade anyone’s privacy, including posting personally identifying or private information about a person without their consent (or their parent’s or guardian’s consent for a child under 18 and over 13).
- Ask for personal data from children under 18.
- Break any local, national or international law or regulation that applies to you.
- Encourage conduct that would be a criminal or civil offence.
- Take part in or promote human trafficking, including procuring commercial sex acts or using forced labour in providing services.
- Use the Services to cheat instead of to learn, including taking an exam, quiz or assessment on behalf of someone else.
- Submit work or materials obtained through the Platform as your own work where your school, university, employer or other institution does not allow it, or otherwise use the Services in a way that breaks their academic honesty or conduct rules.
- Sell, resell, license, sublicense, distribute, rent, lease or otherwise give any third party access to the Services unless NoteStore has authorised it in writing.
- Schedule lessons without the Student’s knowledge and confirmation in order to receive payment.
To report a breach of this Code, email support@notestore.net.